GDPR Compliance

Overview

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on May 25, 2018. It provides individuals within the European Union with enhanced rights regarding their personal data and imposes obligations on organizations that process such data.

Suntetrans is committed to full compliance with GDPR and respects the data protection rights of all individuals, regardless of their location.

Your Rights Under GDPR

1. Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain access to such data. We will provide you with a copy of your personal data in a commonly used electronic format.

2. Right to Rectification

You have the right to request correction of inaccurate personal data and to have incomplete personal data completed. We will make corrections promptly upon verification.

3. Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal data in certain circumstances, including:

• The data is no longer necessary for the purposes for which it was collected
• You withdraw your consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed
• The data must be erased to comply with a legal obligation

4. Right to Restriction of Processing

You have the right to request restriction of processing of your personal data in certain situations:

• You contest the accuracy of the personal data
• The processing is unlawful and you oppose erasure
• We no longer need the data, but you need it for legal claims
• You have objected to processing pending verification

5. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller without hindrance, where technically feasible.

6. Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

7. Right Not to Be Subject to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.

8. Right to Withdraw Consent

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your habitual residence, place of work, or place of alleged infringement.

How We Process Your Data

Lawful Basis for Processing

We process personal data only when we have a lawful basis, including:

• Consent: You have given clear consent for specific processing purposes
• Contract: Processing is necessary to fulfill contractual obligations
• Legal Obligation: Processing is required by law
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights

Data Minimization

We collect only the personal data that is necessary for the specified purposes. We do not collect excessive data beyond what is required.

Purpose Limitation

We use personal data only for the purposes for which it was collected. Any change in purpose requires additional consent or a compatible legal basis.

Storage Limitation

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, data is securely deleted or anonymized.

Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Staff training on data protection
• Incident response procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights, we will also notify you directly without undue delay.

International Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions confirming adequate protection in the recipient country
• Other legally recognized transfer mechanisms

Data Protection Officer

For questions about our GDPR compliance or to exercise your rights, you may contact our data protection representative at [email protected]

Exercising Your Rights

To exercise any of your GDPR rights, please contact us with the following information:

• Your full name and contact information
• Description of the right you wish to exercise
• Any relevant details or documentation

We will respond to your request within one month, though this may be extended by two additional months in complex cases. We will inform you of any such extension.

Contact Information

Email: [email protected]
Address: 1247 Bay Street, Suite 302, Toronto, ON M5R 2B4, Canada

Updates to This Policy

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.